Privacy Policy

Roomie Remote Inc. ("Company," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website roomieremote.com (the "Site"). Please read this Privacy Policy carefully. By using the Site, you consent to the data practices described in this policy.

For information about how we handle data within the Roomie Remote application itself, please see our App Privacy Policy.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information such as your name and email address that you voluntarily provide when you contact us through the Site, subscribe to our newsletter, or submit a support request.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
• Financial Data: We do not collect financial information through the Site. App subscriptions are processed through the Apple App Store and handled by Apple in accordance with their privacy policy. Hardware purchases at store.roomieremote.com are processed by Shopify and handled by Shopify in accordance with their privacy policy. We do not receive, store, or have access to your payment details from either platform.
• Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. You can choose to disable cookies through your individual browser settings.

2. How We Use Information

We may use the information we collect about you for various purposes, including to:

• Operate, maintain, and improve the Site and our services.
• Respond to your comments, questions, and support requests.
• Send you technical notices, updates, security alerts, and administrative messages.
• Communicate with you about products, services, offers, and events offered by us, and provide news and information we think will be of interest to you (you may opt out at any time).
• Monitor and analyze trends, usage, and activities in connection with our Site.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of the Company and others.
• Comply with applicable legal requirements and industry standards.

3. Data Storage & Security

We use commercially reasonable administrative, technical, and physical security measures to protect the personal information we collect. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. No method of transmission over the Internet or method of electronic storage is 100% secure.

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

4. Third-Party Services

We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are contractually obligated to use your personal information only as necessary to provide these services to us and are required to maintain the confidentiality of your information.

The Site may contain links to third-party websites and applications of interest. Once you leave the Site, we are not responsible for the privacy practices of those other sites. We encourage you to read the privacy statements of any other site that collects personally identifiable information.

We may use the following categories of third-party services:

• Analytics providers (e.g., Google Analytics) to help us understand how our Site is used.
• Hosting providers to serve our Site and store data.
• Communication platforms to handle customer support inquiries.

5. Children's Privacy

The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take the necessary steps to delete such information. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

6. Changes to Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

7. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us via the in-app Support feature in Roomie Remote X.