Privacy Statement

Roomie Remote knows how important your information is and knows you care about how it is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This document describes our privacy policy. By visiting Roomie Remote websites, including, you are accepting the practices described in this Privacy Statement.

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. We do not share any information outside of Roomie Remote.

Note that we are not responsible for the content or the privacy policies for web sites to which we may link to.

Information We Collect

We may collect information submitted by you for the purposes of purchasing Roomie Remote products, registering to use our support forums, or purchasing products in our Store.

Note that no information whatsoever on purchases made on the App Store from Apple is provided to us beyond the name of your Country. We are not provided and do not retain any information or have any control whatsoever over App Store information, Apple IDs, or purchases made there. We receive only statistical information regarding the number of purchases in a given country and no information on the actual purchasers. This also applies to any in-app purchase made within the Roomie Remote application.

In some cases, we require your name and e-mail address. In the case of a purchase from the Roomie Store, we collect your address as well and we do not store any of your credit card or bank account information, but pass it immediately to the payment service for the purpose of completing the transaction. We keep records of your purchase for the purpose of receipt and licensing information (without any credit card or bank information).

Our web servers collect information via the industry-standard Google Analytics tool that identifies your IP address, browser type, operating system, and other non-personal information in the form of anonymous web logs to help with site maintenance and improvements. This data is viewed as anonymous statistics to show the busiest times of the day or week, pages with errors and how effective our advertising has been. Google may use the fact that our website was visited by you to determine whether to show you an ad for our product or not when visiting other websites. This information is not used for any other purpose and the information cannot be accessed by any other party.

How We Use Information

Information is used internally within Roomie Remote for the purposes of supporting and promoting Roomie Remote products to you. We do not employ any mailing list or other email marketing activities nor do we employ any outside services to do so.

We do not share your name or e-mail address with other parties. When collecting address and payment information from you, it is only shared with other parties for the purposes of processing payments generated by you in our web store. We only retain the information necessary to track your transaction and retain payment information only for the purpose of supporting your order, such as resending lost license keys, issuing refunds, and filing tax returns.


Cookies are used to provide additional features as well as to help us improve the web site and user experience. For example, the forum software uses cookies to track when you last visited to provide additional features such as displaying new messages since your last visit, as well as the ability to keep you logged in, if desired. We also use Google Analytics to see how our sites are being used. No personal information is provided to Google; instead usage statistics are collected to see how our sites are used and to gain insight on how we can improve them.

Conditions of Use, Notices, and Revisions

If you choose to visit Roomie Remote web sites, your visit and any dispute over privacy is subject to this Statement. If you have any concern about privacy of Roomie Remote sites or products, please contact us.

Our business changes constantly, and our Privacy Statement and the Terms and Conditions of Use will change also. Our current Privacy Notice applies to all information that we have about you and your account.