Contact Support Button in Settings
To submit a support request, use the Contact Support button inside Roomie Remote under Settings as shown at right.

Prior to submitting a support request, please make sure to review the Frequently Asked Questions list. The Tutorial video on the right side of this page is also recommended.

For general inquiries, send an email directly to

If you cannot use the Contact Support button, you may use the form below. Make sure to include exact model numbers with your components list.

Required for infrared support

Enter the characters shown in the image below: